APPOINTMENT POLICY

Please read all policies before booking. By scheduling an appointment, you agree to the following terms and conditions.

1. DEPOSIT & PAYMENT POLICY

  • A 50% deposit is required to secure all appointments.

  • Your deposit goes toward the total cost of your service.

  • The remaining 50% balance is due immediately after your service is completed.

  • Appointments are not confirmed until the deposit has been received.

  • Please come prepared to pay your remaining balance after your appointment.

  • Payment must be completed before leaving.

2. CANCELLATION POLICY

  • Please provide at least 24–48 hours' notice if you need to cancel.

  • Last minute cancellations affect my time and business.

  • Deposits are non refundable for late cancellations.

  • Please communicate with me as soon as possible if you cannot make your appointment.

3. RESCHEDULING POLICY

  • If you need to reschedule, please communicate with me in advance.

  • Deposits may be transferred to a new appointment when sufficient notice is provided.

  • Repeated rescheduling may require a new deposit.

4. LATE ARRIVAL POLICY

  • Please arrive on time for your scheduled appointment.

  • A grace period of 10–15 minutes may be allowed.

  • Arrivals beyond the grace period may result in your appointment late charge fee of $30 , rescheduled, or canceled.

  • Please communicate if you are running behind.

5. NO-CALL / NO-SHOW POLICY

  • If you fail to show up for your appointment without contacting me, your deposit is non-refundable. A new deposit will be required for rescheduling a new appointment.

  • Clients who repeatedly miss appointments may no longer be eligible to book.

6. HAIR PREPARATION POLICY

  • Please arrive with your hair properly washed and blow dry. Detangling is not included in your service, additional charges may apply.

  • Excessively tangled, matted, or unprepared hair may result in additional fees or refusal of service.

7. HAIR SATISFACTION POLICY

  • Your satisfaction matters to me! Please inspect your hair before leaving my chair.

  • If you have any concerns or would like something adjusted, please communicate with me BEFORE leaving.

  • Once you leave my chair without bringing any concerns to my attention, the appointment is considered complete and the service accepted.

  • I cannot be held responsible for dissatisfaction that is brought to my attention after leaving without first giving me the opportunity to address the concern.

9. CHILDREN POLICY

  • Children are welcome to appointments as long as I am notified beforehand.

  • Please make sure children are well behaved throughout the appointment.

10. HOME BASED POLICY

  • Please respect my home and personal space.

  • The appointment address will be provided once your appointment is confirmed.

  • Please do not arrive earlier than your scheduled appointment time. unless we discuss early arrival

  • Respectful behavior is expected at all times.

11. ADDITIONAL SERVICE & PRICING POLICY

  • Please communicate your desired style when booking.

  • Any additional services requested during your appointment may result in additional charges.

  • Any price changes will be communicated before proceeding.

12. RIGHT TO REFUSE SERVICE

I reserve the right to refuse or discontinue service if a client displays disrespectful, inappropriate, threatening, or unsafe behavior.

THANK YOU FOR SUPPORTING MY BUSINESS!

I appreciate every client who respects my time, my space, and the work I put into making you look and feel beautiful. Your cooperation helps me provide the best possible experience for everyone! ❤️